Warranty + Repairs

KERIKIT REPAIRS AND WARRANTY CLAIMS

In order to give you peace of mind following your KeriKit purchase and because of the confidence we have in our product, we are pleased to offer up to a two year warranty on materials and workmanship from the date of purchase.    Should your KeriKit product show a fault, please get in touch with us by email at sales@kerikit.com providing a photo of the fault and your proof of purchase. 

If we deem the fault to be as a result of defective materials or workmanship we will repair the product at our expense and return it to you free of charge, under our product warranty. It is the responsibility of the customer to make sure the product reaches KeriKit safely.

If a repair cannot be provided, we reserve the right to replace the item with the same or similar product.

All KeriKit bags are guaranteed for two years, accessories are guaranteed for one year, all from the date of purchase.

The warranty does not cover damage caused by misuse or neglect, accidental damage, abrasion, over filling, inappropriate carrying, normal wear and tear, or exposure to extreme temperatures, water damage, solvents, or acids. Please be aware that the natural deterioration of material and fittings is expected over time. Please see our BAG CARE section for more details on how to care for your product. 

The warranty applies to any KeriKit purchase made after January 1st 2022 from the website www.kerikit.com,  or a KeriKit show stand. Faults with purchases from other retailers should be directed to the retailer concerned.

Nothing under the warranty adversely affects your statutory rights under prevailing sale of goods legislation.