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What’s the difference between luxury packaging and eco-packaging?

We have added the option when you check out to choose what packaging you would like.

Luxury packaging means we will send your order with the smaller items in a separate gift box and include a look book and thank you note. All of these items are still recyclable, but the package you receive may be slightly larger than the eco option.

For the eco-packaging, we will pack your small items inside your largest item to bring down the size of the box as much as possible and, therefore, minimise our carbon footprint. You will receive a thank you card and postcard.

The outer box is the same for both options.

Delivery and Returns

Shipping 

 

We offer Free UK delivery on all orders over £175

We also offer next day delivery for £5.75 via APC on orders booked before 10am Mon-Fri

Please allow 3 additional days for delivery if your item is being personalised

 

Worldwide

 

We offer FREE WORLDWIDE DELIVERY for all orders over £175

We also offer express shipping with NEXT DAY delivery throughout USA for £35 via Fedex on orders booked before 10am Mon-Fri

 

Returns

 

We are happy to accept returns within 30 days, and offer a 1 year warranty on all bags.

For full Delivery and Returns details, click here.

Please note buyer is responsible for the return fees and insurance of the item being returned